Privacy Policy

Effective Date: September 15, 2025

Who We Are

Strata Cloud Accountants (“we”, “us”, or “our”) provides Bookkeeping, Controller and CFO advisory services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://stratacloudaccountants.com, communicate with us, or use our services.

Information We Collect

• Identifiers (e.g., name, email address, phone number, postal address).
• Commercial information (e.g., service history, invoices, engagement records).
• Financial data you choose to share for service delivery (e.g., accounting files, bank feeds) — processed under engagement terms.
• Internet or device information (e.g., IP address, browser, pages viewed, cookies).
• Communications (e.g., emails, chats, SMS messages with our numbers).

How We Use Information

• Provide, maintain, and improve our services.
• Communicate with you (including by email, phone, and SMS when you opt in).
• Billing, accounting, and compliance with legal obligations.
• Security, fraud prevention, and to enforce our agreements.
• With your consent, for any other purpose you request.

SMS Text Messaging Program

Opt-In: You may opt in to receive texts from us via website forms and account onboarding. We only send SMS to contacts who have expressly consented.

Content & Frequency: Account/service updates, scheduling reminders, billing notices, and support messages. Frequency varies by activity (typically 1–4 messages per month).

Opt-Out: Reply STOP to unsubscribe at any time. Reply HELP for assistance. You may also email us at [email protected].

Charges: Messages from us may incur carrier messaging and data charges.

No Selling or Sharing of Mobile Data: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & Tracking

We use cookies and similar technologies to operate and improve the website. You can configure your browser to refuse cookies; however, some features may not function properly.

Disclosures

We do not sell personal information. We may share information with service providers under contract (e.g., IT, cloud hosting, billing) who are bound to use it only on our behalf; to comply with laws; to protect rights, property, or safety; or with your consent.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

Data Retention

We retain information for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

Your Choices

• Update or correct your information by contacting us.
• Opt out of marketing emails using unsubscribe links.
• Opt out of SMS by replying STOP.
• Disable cookies through your browser settings.

Regional Notices

California: If you are a California resident, you may have rights under the CCPA/CPRA, including to know, delete, correct, and opt out of certain uses. We do not sell or share personal information as defined by CPRA.

EEA/UK: If GDPR applies, our legal bases include performance of a contract, legitimate interests (e.g., service delivery and security), legal obligation, and consent where applicable. You may have rights to access, delete, correct, port, or restrict processing.

Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

Children

Our services are not directed to children under 13, and we do not knowingly collect their data.

Changes to This Policy

We may update this policy periodically. The “Effective Date” at the top indicates when it was last revised.

Contact Us

Email: [email protected]
Phone: (630) 274-6057
Website: https://stratacloudaccountants.com